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IT support plan

One regular contact for your IT. I look after your workstations with updates and security, and help with faults and questions. I agree the exact scope with you to suit your business. Cancellable monthly.

from €49 per month

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Who it’s for

  • You want one regular person for your IT questions.
  • You regularly have small faults or account problems.
  • You want help with updates and devices.
  • You want small changes made to your website.

What you get

  • Updates and security

    Your workstation updates and security, managed remotely.

  • Help with faults and questions

    Remotely or on site. I agree exactly what is included with you, to suit your business.

  • A quick reply, usually within a working day

    Support and availability arrangements are in your quote.

  • One regular contact

    You have one regular person for your IT questions.

What is not included

  • Not a round-the-clock service.
  • Large projects need their own quote and are not part of the plan.
  • Equipment, licences and other subscriptions are not included.

How it works

  1. You send a message

    Tell me what you need by WhatsApp or email. You can include a photo or screenshot.

  2. I take a look

    I ask questions and assess what is needed, remotely or on site.

  3. You receive a quote

    I describe the work, fixed price and agreed schedule. You see what is and is not included.

  4. I sort it out

    I start after your approval. I document the arrangements and review your IT setup. You can then message me for help within the agreed scope.

  5. Handover

    I show you what I have done and explain how to use it.

What it costs

Costs for IT support plan
Work or arrangementPriceExplanation
Servicefrom €49 per monthThe agreed work is set out in your quote.

Work outside the quote is charged by the hour. The rate is set out in your quote.

You receive a quote with a fixed price before I start.

I use the Dutch small business VAT exemption (KOR), so I don't charge VAT. The price you see is the price you pay. You pay third-party costs separately with the provider.

Not sure whether this is right for you? Feel free to message me. Asking a question is always free and without obligation.

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What I need from you

  • The devices and accounts you use.
  • The help you regularly need.
  • Access to the devices you want help with.
  • Details of your existing IT setup, if you have them.

Frequently asked questions

How much help is included in the plan?

One regular contact for your IT. I look after your workstations with updates and security, and help with faults and questions. I agree the exact scope with you to suit your business. Cancellable monthly.

What if I need extra help?

Work outside the quote is charged by the hour. The rate is set out in your quote.

How do we agree the support scope?

The exact work and arrangements are in your quote. I agree them with you to suit your business.

How can I cancel?

Cancellable monthly.

Are you available day and night?

The plan is not a round-the-clock service. A quick reply, usually within a working day. The arrangements are in your quote.

Does the plan include large projects?

No. I prepare a separate quote for a large project. Equipment and licences are also paid for separately.

Related services

Ask for a quote

Even if you are still unsure, asking a question does not commit you to anything.